Privacy Policy

This page explains how Norvella collects and uses personal data when you visit our store or place an order. We comply with the UK GDPR and the Data Protection Act 2018.

Data we collect

• Contact details: name, email, delivery address, phone.
• Order details: products purchased and payment status (card data is handled by our payment processor and never stored on our servers).
• Technical data: IP address, browser type and pages visited, used to improve the site.

How we use your data

• To process orders, dispatch products and provide customer support.
• To send transactional emails (order confirmation, dispatch updates, the free e-book).
• To send marketing communications only when you have opted in — you can opt out at any time.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting us. You may also lodge a complaint with the Information Commissioner's Office (ICO).

Cookies

We use essential cookies for basket functionality and optional analytics cookies to understand how visitors use the site.

Contact

Questions? Email privacy@norvella.example.